Privacy Policy & Terms

Introduction

Snowguard London values your privacy. This policy outlines how we collect, use, and protect information when you use our services.

Information We Collect

• Details provided via forms (name, email, phone, address)
• Service performance and progress data
• Cookies and analytics for website performance

How We Use Information

• To respond to inquiries and provide services
• To send seasonal offers or updates if you consent
• To improve site performance and user experience

Sharing of Information

We do not sell personal information. Data may only be shared with service providers or when required by law.

Cookies & Tracking

Our site may use cookies for functionality and analytics. You may disable cookies in your browser settings, but some features may be affected.

Data Retention & Security

We retain data only as long as needed to provide services. Reasonable security measures are in place to protect against unauthorized access.

Your Rights

You may request access, correction, or deletion of your information by contacting us at: info@snowguardlondon.com

Refund & Cancellation Policy

• Refunds cannot be issued once service begins
• Pre-paid services are safe and can be reinstated once completed
• Cancellation requests that are made may be refunded partially

Terms of Service & Liability

• Services provided on weather conditions
• Snowguard London is not liable for delays caused by extreme weather or transportation issues
• Customers must keep driveways clear of obstacles for safe service